Return Policy

Returns and Exchanges

We strive for customer satisfaction and accept returns and exchanges under the following conditions:

1. Return Eligibility:
   • Items must be returned within 7 days of purchase with the original invoice.
   • Items must be unused, in original packaging, and in resalable condition.
2. Non-Returnable Items:
   • Opened ink and toner cartridges.
   • Special order or customized items.
   • Office furniture once assembled.
   • Special order or customized items
3. Refund Process:
   • Contact Customer Care at 456-6544 or email sales@jebergasse.com for an RMA number.
   • Approved returns will be refunded via the original payment method.
   • Shipping costs are non-refundable unless the return is due to an error on our part.

Cancellation Policy Orders may be canceled under the following conditions:

1. Before Shipment:
   • Customers can cancel an order before it has been shipped for a full refund.
2. After Shipment:
   • Once shipped, orders cannot be canceled but may be eligible for return as per our return policy.